Protect yourself from digital fraud

Digital services make life faster and more convenient — but they also attract fraudsters. Cybercriminals use sophisticated tactics to steal personal information, login credentials, and money. Being informed is the best first line of defense.

Report suspicious activity

Common types of digital fraud

Phishing emails & texts

Fraudsters pose as trusted organizations to trick you into clicking malicious links or sharing sensitive details.

Fake websites & apps

Imitation sites and apps often look genuine but are designed to capture your personal or banking information.

Social engineering scams

Criminals may impersonate customer support, friends, or even authorities to pressure you into revealing passwords or transferring funds.

Account takeover

Once fraudsters gain access to your accounts, they can move money, make purchases, or lock you out.

How to stay safe

Verify before you click

Always check email senders, URLs, and app publishers regarding any communication.

Keep your details private

Never share passwords, PINs, or one-time codes with anyone, even if they claim to be us.

Use strong security

Enable multi-factor authentication and update your devices regularly to stay protected.

Monitor your accounts

Review transactions frequently and set up alerts for any suspicious activity.

What we'll never do

Passwords are never requested

We will never ask for your full password over email, phone, or text.

We don't ask you to move money

We will never request you to move money into a "safe account" or external wallet.

No urgent payment demands

We will never pressure you into making immediate payments under threat.

If you suspect fraud

block

Stop all communication

Immediately cease all communication with the suspected fraudster. Do not reply to emails or texts.

link_off

Don't click links

Do not click any links or download attachments from suspicious sources to protect your device.

support_agent

Contact us immediately

Reach out to us through our official support channels to report the incident and secure your account.

local_police

Report to authorities

File a report with your local police or relevant cybercrime reporting agency for further investigation.